Kampung Kakis FAQs

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1. Agreement between beneficiaries and volunteers that matching of needs and provision of assistance is purely voluntary and up to the volunteers' or beneficiaries' discretion
2. Volunteers are screened and selected first before matching with beneficiaries, to document clearly the mutual exchange of needs/services so as to protect both parties 
3. All parties are to adhere to our safety guidelines

Volunteers are only allowed to deliver help to the doors of their respective kakis-in-need if they have a physical or mental disability or is below 12 years of age or above 60 years of age. 

Under any other circumstances, kakis are to connect via phone/ email.

This is in line with the new COVID‑19 (Temporary Measures) Act 2020 which is effective from 7 April to 4 May 2020.

(Read more at: https://sso.agc.gov.sg/SL/COVID19TMA2020-S254-2020?DocDate=20200407 ) or visit our safety guidelines

Volunteer kakis should not be obliged to pay for any goods or services that they have assisted their kakis-in-need in procuring. We recommend allowing the kakis-in need to pay for their own goods or services assisted by the kakis. However, if the kaki-in-need is unable to afford, and volunteer kakis are generous and willing to help subsidize the cost, we encourage that within the means of the kakis. if kakis-in-need are unable to afford groceries/ necessities/ meals, let us our team know and we can explore further ways to obtain financial assistance.